This is without a doubt the best place to bring your pets. The first time we went to them the vet Dr. Stansberry took her time with our dog, she got to know him and got him comfortable considering he's at the Doctors office plus he is blind. My wife and I were very impressed the Dr. Stansberry. I also wanted to compliment the ladies at the front desk they have been very nice and help full. All in all Claws & Paws is a great place for your pets to be treated. They've earned a 10 plus. It's hard to make everyone happy 100% of the time but they sure are doing a great job at keeping pets and owners happy. Claws and Paws keep up the Great Work!!!
I don't know what I would do if I didn't have these amazing people in my life! About 8 years ago or so, we were going to a different vet. A cat that we had broke her leg. This was on a Monday. I called our vet at the time and they didn't have anything open until Thursday as a walk in! I had a friend of mine tell me about Claws and Paws. I called them and they asked me how soon could I get her there? Right there, they won me and my business! It was the BEST decision I could have made! We were fortunate to have known Dr. Fore who was a great man and is deeply missed! We also have been fortunate to know Dr. Morgan who is an amazing soul! She is sweet and genuinely cares about the animals and the owners too! All the staff there from Mike to Michelle to Karen to all the assistants, they are all AMAZING people there! They have always made us and our pets feel like we are their number one priority! I would highly recommend Claws and Paws to anyone! And I have!
I understand that things can happen but to see how unprofessionally this is handled on the end of Dr. Morgan including even worse Mr. Mike Crawford I CAN ONLY RECOMMEND FOR EVERYONE TO STAY AWAY FROM THIS ESTABLISHMENT.
Took our family Cockatoo with an emergency related to her leg caused by the identification ring to this establishment and were advised they would contact us once ring is removed under anesthesia to pick up bird.
Excellent pet care. Love Dr Stanberry
Of course they want us now to return to make even more money on an issue caused by their negligence... NEVER AGAIN!
- MR MIKE CRAWFORD (Office Owner/Financial) is the least professional individual I have ever had to deal with and I was lucky he did not hang up on me as he cut me off with the same line of: I will send the results (which we paid for) which was not my question repeating himself and cutting me off at least 8 times.
Received a phone call later on stating that "There is a Problem" and to please return to the office. Once we arrived bird was placed in unsafe cage after anesthesia and due to that beak broke partially off inside of cage due to metal name plate on cage.
- Bird now can not and will not eat anything other then oatmeal and Dr. Morgan believes nothing major happened.
Nothing can make losing a pet any easier, but when your vet is compassionate enough to drive out to your home after office hours so your golden retriever of 14 years can die in his home surrounded by his family, you really cannot ask for much more than that. As long as I live in Powhatan I will trust these wonderful people with my animals. Dr. Stansberry takes amazing care of my dogs, and Dr. Morgan is incredibly knowledgeable on german shepherds, which puts my mind at ease every time I bring my girl in. The truly listen to every concern and do their best to help.
Bird full of blood and rag full of blood then picked bird up placed then by vet into safer paper box with true emergency.
- Office does not believe they should refund any amount of sum paid by us.
- Per Dr. Morgan the beak will grow back very fast (very fast = 1-2 years) per other vets in this case birds have to be euthanized later on in certain cases.
- Charges in full still occurred and were covered by us - All other vets would have not charged in fairness any amount as the bird was under their care when second emergency occurred to due unsafe cage .
Claws Paws Animal Care is a US Veterinary Care based in Powhatan, Virginia. Claws Paws Animal Care is located at 4313 Anderson Hwy, Powhatan, VA 23139, USA.
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